Payment Policy

Effective July 26, 2026

JD BioWorks accepts only the payment methods displayed during checkout. Prices are shown in U.S. dollars, and applicable shipping charges and taxes are presented before an order is submitted. Orders remain subject to inventory, account, address, fraud, compliance, and payment verification.

Zelle Payments and the 12-Hour Reservation

When Zelle is selected at checkout, payment must be received within 12 hours of order placement. Inventory is reserved for that order during the 12-hour period. Unpaid Zelle orders are automatically cancelled after the deadline, and the reserved inventory is returned to stock.

Send the exact order total using the Zelle recipient information displayed at checkout and include the order number in the payment memo. A Zelle order remains on hold until payment is manually verified by JD BioWorks.

Inventory and Order Acceptance

Submitting an order does not guarantee final acceptance. An order may be held, cancelled, or refunded because of inventory, payment verification, account, address, shipping, fraud-prevention, or compliance concerns. Backorders are not accepted unless expressly offered on the product page.

Payment Security

JD BioWorks does not request complete card numbers or card security codes by email, text message, or the contact form. If additional payment methods are enabled, they will appear through the secure checkout process and may be handled by an independent payment provider.

Declines, Cancellations, and Refunds

A payment or order may be declined, held, cancelled, or refunded because of processor response, verification, fraud, address, inventory, shipping, or compliance concerns. Please contact support@jdbioworks.com before initiating a payment dispute so the transaction can be reviewed.