Privacy Policy

Effective July 14, 2026

This Privacy Policy explains how JD BioWorks collects, uses, discloses, and protects information through jdbioworks.com.

Information We Collect

  • Contact and account information, including name, email address, organization, login details, and addresses.
  • Research-use acknowledgments, account status, consent records, and information submitted through forms.
  • Cart, order, product, shipping, support, refund, and transaction records when those features are used.
  • Device, browser, IP address, server-log, cookie, security, and fraud-prevention information.
  • Communications sent to support and optional marketing preferences.

How We Use Information

We use information to operate and secure the site; create and manage accounts; provide product, documentation, cart, and order functions; send account and service messages; respond to support; prevent fraud and misuse; comply with legal obligations; maintain records; and improve site performance. Optional marketing messages are sent only when the recipient has opted in and may be stopped at any time.

Service Providers and Disclosures

Information may be disclosed to providers that support hosting, website operation, security, email, forms, analytics, payments, shipping, accounting, and customer service; to professional advisers; in connection with a business transaction; when required by law; or when reasonably necessary to protect rights, safety, accounts, or systems. Payment and transaction information is handled according to the method disclosed at checkout. Manual-payment records may include the order number, amount, status, and customer-supplied confirmation needed to reconcile the transaction. JD BioWorks does not request complete card numbers or card security codes by email and does not intentionally store them.

Cookies

Essential cookies support login, cart, security, and preferences. Other cookies are controlled as described in the Cookie Policy and the site’s cookie-preference tool.

Retention and Security

Information is retained for as long as reasonably necessary for the purpose collected, including account operation, customer support, tax and business records, fraud prevention, dispute resolution, and legal compliance. We use reasonable administrative and technical safeguards, but no online system can be guaranteed completely secure.

Your Choices and Requests

You may update account information through My Account, unsubscribe from optional marketing using the message link, adjust nonessential cookies through the site control, or request access, correction, or deletion by emailing support@jdbioworks.com. Some records may be retained when required for security, transaction, tax, dispute, or legal purposes. California residents should also review the California Privacy Notice.

Children

The site is not directed to children, and research-account registration requires the user to confirm that they are at least 21 years old.