Contact JD BioWorks
How can we help?
Reach our team for account and checkout questions, documentation requests, order support, business verification, vendor inquiries, and privacy or regulatory matters.
Email Support
One inbox, routed to the right team
Send a clear subject line and include any relevant order, account, or documentation reference. Please do not email private identity documents or payment-card information.
Business & customer support
Phone(310) 425-5474
Business address1206 Beverly Green Drive, Los Angeles, CA 90035, United States
Support hoursMonday–Friday, 8:00 a.m.–5:00 p.m. Pacific Time
Messages may be sent at any time, and we often reply outside support hours; response timing is not guaranteed.Departments
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Support limitation
Customer support cannot provide medical, veterinary, dosing, administration, injection, reconstitution, or personal-use guidance. Products and documentation are offered only in the context of qualified laboratory and analytical research.